Privacy Policy

Last Updated: [Insert Date]

At Horse Riding Hot Shop (“we,” “us,” or “our”), we value the trust our global community of equestrian enthusiasts places in us when purchasing premium riding equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit horseridinghotshop.com or make purchases from our store.

1. Information We Collect

To provide our riders with exceptional service and secure transactions, we collect:

• Personal Identification: Name, email address, shipping address, and phone number when you create an account or place an order for items like horse bits, riding helmets, or show clothing.
• Payment Information: Credit card details (processed securely through PCI-compliant systems), PayPal email, and billing address for purchases of equestrian equipment.
• Transaction Details: Records of products purchased (e.g., horse boots, riding crops, supplements) and order history.
• Technical Data: IP address, browser type, device information, and pages visited to optimize our site for international riders.
• Communication Records: Correspondence when you contact our equestrian-knowledgeable support team.

2. How We Use Your Information

We use collected data to:

• Process and ship orders for dressage apparel, horse grooming supplies, and other equestrian products worldwide (excluding some remote regions)
• Provide 24/7 fraud monitoring for high-value purchases like riding helmets and body protectors
• Offer customer support tailored to competitive riders and recreational equestrians
• Improve our product offerings and website functionality
• Send order confirmations and shipping notifications (you may opt out of marketing communications)
• Comply with legal obligations and prevent fraudulent transactions

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT security.
• Legal Requirements: When required by law or to protect our rights, customers, or business.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve riders from Albuquerque to Australia, your information may be transferred to and processed in countries outside your residence. We implement appropriate safeguards (like standard contractual clauses) to protect your data during these transfers.

5. Data Storage and Security

We implement equestrian-grade security measures:

• Military-grade 256-bit SSL encryption for all data transmissions
• PCI DSS compliance for payment processing
• Regular security audits of our systems
• We never store complete payment details after transaction completion

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Restrict or object to certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences (e.g., currency selection for international riders)
• Analyze site traffic and improve functionality
• Provide secure checkout processes for high-value equestrian equipment purchases

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from young riders without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

Thank you for trusting Horse Riding Hot Shop with your equestrian needs. Ride with confidence knowing we protect your information as carefully as we select our riding gear.